Identify the leak

Find the pain points and create an improvement plan

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Turn the ship around

Boost the team skills to get them on the highway to effectiveness and productivity

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Full speed ahead

Maintain course with hands-on mentoring with proven practices

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Done or Complete

We’re Not Done Yet

After some feedback from the Done Fallacy post, I feel I need to explore done-ness a bit more. How we work and talk make up some very interesting distinctions. For example, let’s think about what the word “done” really means. It sounds simple, but the meaning changes over time. Let’s take a story, for starters. When we

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